Thank you for shopping with Pure African Roots. We aim to deliver your order quickly and safely.
**1. Processing Time**
All orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed the next business day.
**2. Shipping Methods & Delivery Time**
We offer standard shipping within the United States.
Estimated delivery time: 3–7 business days after processing.
Shipping carriers may vary depending on your location.
**3. Shipping Costs**
Shipping rates are calculated at checkout based on your location and order weight.
Free shipping may be available on select promotions.
**4. Order Tracking**
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order at any time.
**5. Delays**
We are not responsible for delays caused by carriers, weather, or customs. We do our best to ensure timely delivery.
**6. Incorrect Address**
Please double-check your shipping address before placing your order.
We are not responsible for orders lost due to incorrect or incomplete addresses.
**7. Questions?**
If you have any questions about shipping, contact us at:
📧 pureafricanroots@gmail.com
Thank you for trusting Pure African Roots.